Category Archives: Building Team
Building out your Tourism Team Training Plan
Worked through Lisa’s big concerns about getting staff off phones for training this morning. Every minute counts. She’s short-staffed, everyone is under the pump, she’s doesn’t know where to begin when it comes to building out an effective short or long term training schedule for her business. Is the tourism business you’re in not investing…
PI Winery & The Westernport
I am striving to introduce more structure and accountability, and perhaps most importantly I have realised I am not facing the daily challenges of a small tourism business alone – I have met others in a similar position and now have a framework to reach out if required.
Different Learning Styles
Have you ever stopped to consider how you best learn? Recently undertaking an 8 week pottery course, really shone a new light onto this very topic for me. Whilst I’m used to it in the business sense, this course was a classic reminder of how we are all different. Of the 5 in our…
How to handle the internal conflict when part of you wants to and part of you doesn’t
Here’s a little magic to help you handle the internal conflict when part of you wants to do something and part of you doesn’t. Let’s take having a difficult conversation with someone that you’ve been putting off talking to. You know it matters for the individual, for the team, the business… and yet you’ve been…
Communication is Key for Great Leadership
If you want the answer, it is one word. COMMUNICATION Across the last few months talking to hundreds of business leaders, whether in CEO, GM, department managers, supervisors or team leader roles, regardless of title; the resounding key requirement for every business has been communication. Often leaders think they’re pretty good at it. Doing enough.…
Case Study:
The training was engaging and we had a great group to work with throughout the program. I feel better equipped to manage my stress at work. I am now more focused and better at setting priorities.
Wildlife Coast Cruises
Jess Patman
and Brett Lacco
Case Study:
I learnt a lot about communication and adaptability. Particularly how to find middle ground with people. I learnt a lot about how to deal with challenging behaviours with external stakeholder relationships.