Category Archives: Teambuilding
Maximising Productivity: A Guide for Busy Tourism Professionals in Fast-Paced Environments
Every moment counts, doesn’t it? Time isn’t growing on trees. We all only have 24 hours in a day. Time is a VERY precious resource. As a busy tourism professional working in a fast-paced environment, mastering the art of productivity is essential. Today, we’ll delve into three key strategies to help you make the most…
Seizing Opportunities: Unleashing the Potential of Existing Talent for Tourism Business Growth
As the entire industry grapples with global staff shortages, I’d like to suggest it’s time to shift perspective and embrace a new approach. Rather than fixating on shortages, and the constant search for new staff, what about if the focus could be on the untapped potential existing within current team members? Are we fully aware…
The Power Duo: Enhancing Business with Customer Journey and Employee Experience
In the world of business, there are two indispensable elements that I am truly passionate about the Customer Journey and the Employee Experience. These two pillars work in harmony to foster engagement, retention, productivity, and overall satisfaction. Furthermore, they’re instrumental in identifying areas for improvement and uncovering untapped opportunities, which may require ongoing attention or…
3 Reasons for Business Leadership Struggles
There are 3 reasons many leaders struggle with engagement, accountability and driving results in business – and 3 steps to getting leadership fit in the next 8 weeks to take the team on the journey. The challenges aren’t going away, the pace is probably unlikely to slow down either and we can only dream of…
Honing Your Coaching Skillset
Getting ready today to deliver a favourite Leadership Capability Development topic:Coaching & Mentoring. We’re going to be exploring the actual skillset of how to coach and/ or mentor. How to know what’s needed when and where, the questions to ask, how to dig deeper, or get someone ‘out of the weeds’. There is a lot…
How to handle the internal conflict when part of you wants to and part of you doesn’t
Here’s a little magic to help you handle the internal conflict when part of you wants to do something and part of you doesn’t. Let’s take having a difficult conversation with someone that you’ve been putting off talking to. You know it matters for the individual, for the team, the business… and yet you’ve been…
Case Study:
The training was engaging and we had a great group to work with throughout the program. I feel better equipped to manage my stress at work. I am now more focused and better at setting priorities.
Wildlife Coast Cruises
Jess Patman
and Brett Lacco
Case Study:
I learnt a lot about communication and adaptability. Particularly how to find middle ground with people. I learnt a lot about how to deal with challenging behaviours with external stakeholder relationships.