Tag Archives: Well-being
Harnessing Holiday Longing to Attract Visitors
In the world of tourism, there’s a powerful yet often overlooked concept that can be leveraged to attract more visitors to your business: Vacation Deprivation. This phenomenon, where individuals yearn for a holiday but struggle to take one, presents a unique opportunity for tourism business leaders to stand out and cater to the desires of…
Clutter Clearer rather than Chaos Creator
Too much on your mind? Being pulled from pillar to post? Feel like you end up distracted, and never able to finish anything? It can look and feel a bit like chaos. When you’re leading a team, growing a business, looking after customers and clients, it can be very busy being all things to everyone…
A Quick Tip on Prioritising Health
Last week at a Goal-Setting Workshop for clients, I was blown away by the number of people in the session who wanted to work on their personal goals over and above their professional (work or business) goals. It showcased a real need for people to create and have time to sit down and think about…
5 Strategies to Address Staff Shortages and Improve Customer Experience
Tourism businesses are weighing up the situation, with seasonal impacts, domestic travellers now loving being back overseas, and our favoured international travellers not returning as quickly as we’d like. It’s easy to hesitate around staffing up, it’s likely that head counts are being reduced because the coming months aren’t what was predicted or hoped for.…
Weekend Habits that Set You Up for a Great Week
Weekend Habits that Set You Up for a Great Week Do you ever get to the end of the weekend and feel exhausted, disorganised, and in a complete state, wishing instead that you could start the week organised and calm, instead of playing catch-up? There are a few key strategies that successful leaders use to…
For Tourism Business Leaders feeling Overstretched and Under-resourced
Having faced unprecedented challenges in recent times, the tourism industry is not out of the woods yet. Staff shortages and under-trained staff issues continue to impact tourism operations and have a significant impact on the customer experience. Now labelled across the country as the #1 critical issue to be solved, tourism business owners and leaders…
Taking Power Breaks
Lots of people are anxious, stressed, stressed out, and some at complete burnout phase; running on empty with the extremely intense experiences we’ve been living through personally and professionally these last few years; especially in tourism. We often think we need a break, time out, and we might try to grab a few minutes during…
The Top 10 Tendencies Obstructing Human High Performance
Recently delivered several workshops on this topic, and we discussed specifically the Top 10 Tendencies that are obstructing human high performance. Particularly impacting workplace culture, routines and habits, communication, competitiveness, adherence to process/rules and so much more. Each team that participated was fortunate enough to be in the ‘Pro-Team’ category (a 7-8/10), already a professional…
3 Steps to Turn Chaos into Clarity
Too much on your mind? Being pulled from pillar to post? It can look and feel like chaos. When you’re leading a team, growing tourism business, and looking after customers and clients, it can be very busy being all things to all people. Except for the one person that matters the most. YOU. Maybe you’re…
How to shift Micro Habits
Do you know some of the micro habits that are helpful or harmful in your world? Whether it’s around your tourism business, health, finance, relationships, leadership… etc. Our micro habits can make or break the way in which we’re able to thrive. They can impact our self-care, connection, our ability to be assertive, plan and…
Managing Your Mindset
We’re approaching the Australian Open again, and I’m reminiscing about the extraordinary viewing of those two weeks in 2022!! Leadership Lessons from Barty and Nadal. Whether you’re into tennis or not, there is so much to learn from watching these professional athletes in action. Their ability to overcome challenges, dig deep, fight back, stay calm,…
Beating the Back to Work Blues
Happy New Year! I know you work in tourism, but you might be lucky enough to have had some time off over this silly season. Coming back to work after any holiday is always tough. I love my work, my clients, and my team yet honestly, I still get those holiday blues. I thought these…
Keeping your Zen On!
At the moment, being in tourism is pretty stressful! When we all have our own family and personal commitments this time of year brings, your tourism business is likely a big part of bringing lots of people together, connecting, and celebrating too. Like many tourism businesses now, you might also be understaffed. Then there’ll be…
Getting to Goal
What does it take to get to goal? What does it mean for you to get to goal? In Weightwatcher’s world – it’s about hitting the number that you’d stated you wanted to get to at the beginning of the program. Back in Sept. I put a number into the app, wrote some reasons why…
Positively Patient
Like many after 2 years of avoiding it, Covid entered the house in March. We all got it. Hit heavy and hard. So many lessons from the journey around patience and perseverance. Also a timely reminder about one’s own mortality and putting the oxygen mask on self first. Whilst many have experienced mild even no…
Managing Your Mindset
Leadership Lessons from Barty and Nadal. Wow what a couple of weeks of tennis! Extraordinary viewing. Whether you’re into tennis or not, there has been so much to learn from watching these professional athletes in action. Their ability to overcome challenges, dig deep, fight back, stay calm, maintain or regain their composure, to be strategic,…
Keeping your Zen On!
At the moment, it’s all pretty stressful! Whether you’re in iso, back to work ‘as if it’s business as normal’, maybe you’re remote and back on teams/zoom or perhaps you’ve been doing the January juggle with kids and work – it’s full on. No matter what the ‘current scenario’ looks like for you; your self-care…
Is it Fact or Feeling?
Ever find yourself getting caught up rehashing a situation from work, its 3am and it’s still playing out in your head? Or getting worked up over something in the middle of the day, that distracts you from the to-do list, taking action etc. My client Lisa used to have it happen quite a bit. Till…
Dealing with the Overload
Whether it’s in person or still remote, many people are saying ‘Enough is Enough’. The pace is frenetic, the intensity enormous and the demands too much. Nervous systems are overloaded, it’s creating debilitating anxiety and extreme fatigue. The impact of stress on our body and brain is enormous and affects the way we sleep, eat,…
Know when to Stop and Take Stock
How often do you stop and take stock with how you, the team and business are tracking? In the last 18 months with so much going on, it’s been pretty easy to get VERY caught up in the day to day. Dealing with the urgent priorities. We get very used to that pattern of behaviour…
Case Study:
The training was engaging and we had a great group to work with throughout the program. I feel better equipped to manage my stress at work. I am now more focused and better at setting priorities.
Wildlife Coast Cruises
Jess Patman
and Brett Lacco
Case Study:
I learnt a lot about communication and adaptability. Particularly how to find middle ground with people. I learnt a lot about how to deal with challenging behaviours with external stakeholder relationships.