Daily Archives: May 16, 2023
Deft Problem Solving in Your Tourism Business
Good morning and hello from Gen at The Art of Extraordinary – Talking Tourism today with a situation with Andrej & his wife in their restaurant business and Kate with her reservations team. We can sometimes make assumptions in leadership that our staff know why certain ‘procedures’ are important, however please never assume. Be really…
Case Study:
The training was engaging and we had a great group to work with throughout the program. I feel better equipped to manage my stress at work. I am now more focused and better at setting priorities.
Wildlife Coast Cruises
Jess Patman
and Brett Lacco
Case Study:
I learnt a lot about communication and adaptability. Particularly how to find middle ground with people. I learnt a lot about how to deal with challenging behaviours with external stakeholder relationships.