This morning this very phrase was top of mind and frequently used when brainstorming with a client. "If not…
Today in conversation with a leader, she mentioned how everyone else was to blame - different team members, partners to…
When it comes to tourism leadership and growing tourism business, what’s more important, mindset or marketing? The reason I ask….…
How often do you get your tourism team together? Are the meetings always operational or do you get a chance…
Lots of people are anxious, stressed, stressed out, and some at complete burnout phase; running on empty with the extremely…
Whilst contemplating today’s blog topic, Frank arrived… literally in person. My awesome landlord for the office. We’ve had some flood…
When it comes to people's problems, are you nipping things in the bud? Sitting and contemplating, or sweeping them under…
There are many reasons teams are slow at recovering from challenges, and yet SPEED of RECOVERY is one of the…
Recently delivered several workshops on this topic, and we discussed specifically the Top 10 Tendencies that are obstructing human high…
This morning this very phrase was top of mind and used frequently when brainstorming with a client. "If not now,…
Too much on your mind? Being pulled from pillar to post? It can look and feel like chaos. When you're…
When we work with tourism business leaders, we break the blueprint down into 4 chunks. Immediate, short, medium, and long-term…
Do you frequently find yourself climbing or falling into the problem box? Suddenly you're the one in there solving everyone's…
Do you know some of the micro habits that are helpful or harmful in your world? Whether it’s around your…
We are humans, not robots. Effective thinking is critical for business leadership. For leading self, others and the business. Our…
In my work with tourism businesses lately, we’ve been exploring ALL things customer journey. Are you familiar with your customer’s…
Delegation doesn’t necessarily come naturally to everyone. If you had parental influence anything like mine, the mantras were “If a…
Jane and her team were a little stuck in their business. They were stuck being very operational. Caught up in…
What does it take to get to goal? What does it mean for you to get to goal? In Weight…
It’s all well and good to be a solid leader oneself and possibly have years of experience under the belt,…
Did you know only 20% of teams ever achieve 80% of their potential? Is your team one of the 20%…
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Case Study:
Gen was absolutely wonderful; the training was engaging and we had a great group to work with throughout the program. I feel better equipped to manage my stress at work. I am now more focused and better at setting priorities.
Wildlife Coast Cruises
Jess Patman
and Brett Lacco
Case Study:
I learnt a lot about communication and adaptability. Particularly how to find middle ground with people. I learnt a lot about how to deal with challenging behaviours with external stakeholder relationships.