Daily Archives: April 15, 2023
Your People are Your Most Important Asset
This tourism experience could be anywhere in the world, the people have made the difference. Your people are your most important asset. Are you training staff? Is your message getting across? The message being why the business exists and what’s so important and unique about it? Do you emphasise how the customer experience through language,…
Case Study:
The training was engaging and we had a great group to work with throughout the program. I feel better equipped to manage my stress at work. I am now more focused and better at setting priorities.
Wildlife Coast Cruises
Jess Patman
and Brett Lacco
Case Study:
I learnt a lot about communication and adaptability. Particularly how to find middle ground with people. I learnt a lot about how to deal with challenging behaviours with external stakeholder relationships.