Daily Archives: September 5, 2023

Listening for Customer Wants, Desires, Fears and Frustrations

Back in July school holidays, we had the MOST amazing family holiday to Cairns and surrounds. We’ve been before and this time was special. We mixed up the wants and desires of family members. We took care of fears and frustrations. This meant – we had everyone’s needs met. We had rest days / pool…

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