Meet Stephanie James
Business Overview
Tourism Segment: Attractions
Location: 
Phillip Island
No. of Staff: 170-200
Years in Operation: 31 years
And 101 years Penguin Parade
Stephanie James said…
I learnt a lot about communication and adaptability. Particularly how to find middle ground with people. I learnt a lot about how to deal with challenging behaviours with external stakeholder relationships. I really liked getting to know and better understand local businesses and common people management issues. I really like having the program documentation to refer back to now, and have a clear pathway forward. I also know now, I don’t always have to go forward, sometimes we have to go backward to go forward as a business.
It’s really nice to have a mentor outside the organisation, as you don't have to skirt around issues or filter communication. We could work through solutions without changing language or censoring when working with an external mentor.
About
Phillip Island Nature Parks
Phillip Island Nature Parks is a unique conservation organisation that operates complementary ecotourism experiences on Phillip Island. Revenue raised through their 5 attractions is invested in vital research, environment and education programs. You can meet the world’s smallest (and cutest) penguins at the world-famous Penguin Parade, immerse yourself in the interactive world of the Antarctic Journey at Nobbies Centre, get up close with one of Australia’s largest fur seal colonies on the Seal Cruise, slow the pace at the Koala Reserve, or escape to another time at Churchill Island.
Find out more…
