Daily Archives: June 7, 2023
Struggling with Current Tourism Challenges
Struggling with the Challenges facing the Tourism Industry right now? We call it the Leadership Upgrade Experience, where we focus very specifically on decision-making, problem-solving and action-taking. Instead of being erratic, avoiding and reactive – home your skills to be about quality decisions, strategic problem solving and confident action-taking. Whether it’s the sleepless nights…
Being Clear on the Plan and Planning for Clarity
I was engaged in a thought-provoking conversation this morning with a business owner who had recently revived their tourism venture post-Covid. Their business had undergone significant changes, such as new staff, revamped systems, and altered partnerships. They were in the process of finding their footing once again. During our discussion, the business owner posed a…
Case Study:
The training was engaging and we had a great group to work with throughout the program. I feel better equipped to manage my stress at work. I am now more focused and better at setting priorities.
Wildlife Coast Cruises
Jess Patman
and Brett Lacco
Case Study:
I learnt a lot about communication and adaptability. Particularly how to find middle ground with people. I learnt a lot about how to deal with challenging behaviours with external stakeholder relationships.