Daily Archives: August 1, 2023
Setting Staff Up for Success
Let’s imagine for a minute this is Chris and it’s a Tuesday night. It’s early, only 5:30 pm at the bar, however, suddenly 120 people descend and service is required. There is only 1 bar person on duty….. Chris. Now there are a few scenarios possible. Scenario One: Chris is amazing, and able to look…
Case Study:
The training was engaging and we had a great group to work with throughout the program. I feel better equipped to manage my stress at work. I am now more focused and better at setting priorities.
Wildlife Coast Cruises
Jess Patman
and Brett Lacco
Case Study:
I learnt a lot about communication and adaptability. Particularly how to find middle ground with people. I learnt a lot about how to deal with challenging behaviours with external stakeholder relationships.