Recently delivered several workshops on this topic, and we discussed specifically the Top 10 Tendencies that are obstructing human high performance. Particularly impacting workplace culture, routines and habits, communication, competitiveness, adherence to process/rules and so much more.
Each team that participated was fortunate enough to be in the ‘Pro-Team’ category (a 7-8/10), already a professional team, working well together and training to be even better. Getting together in these workshops to next level their professional skills to deliver on the goals and requirements of the businesses in 2023.
Here’s why it matters. Despite external challenges that we may or may not be able to influence, how we lead our teams and the way and which we as leaders and our teams react, respond and interact can be influenced.
This is because, we’re all human, we’re all able to grow and improve.
No. 1 – if we want to and No 2. – if we’re given the tools to know how to.
We know the tourism industry is facing big juicy chunky challenges right now.
And actually it always is.
However if we choose not to ‘next level’ the professionalism of the team, then we’re not taking charge of the one variable that we can and do have the opportunity to influence.
That is improving how we lead our people.
That means specifically improving the mindset and culture that the business shows up with each and every day interacting with visitors, guests and tourists. How the team react and respond to each other and situations, experiences that fill their hours, days and weeks.
The 10 tendencies that can obstruct high performance can be subtle or nasty and more extreme. They can wreck absolute havoc with teams who lack awareness of self and others, show no tolerance for differences or curiosity for better or different outcomes and have importantly if they have no ability to pick themselves up after mistakes, issues or problems. Speed of recovery is key.
How do you and your team do?
Want to find out more about the Top 10 Tendencies that might be obstructing your team’s high performance?
Message me here TOP 10 and then I’ll shoot you over a quick video I recently recorded.
Genevieve
P.S Whenever you’re ready… here are 4 ways I can help you develop and work on your business leadership capabilities:
- Grab a free copy of Smash Indecision and Overwhelm, 4 Steps for Better Business Leadership E-book
It’s the road map to overcoming doubt and indecision, how to deal with “overwhelm” to improve your business leadership capabilities. —Click Here
- Join the Tourism Business Leader’s Facebook group and connect with like-minded leaders focused on building highly effective teams
It’s our Facebook community where smart leaders get to learn more about creativity, leadership and performance for tourism business success. —Click Here
- Join our Tourism Pro-Team Program
Helping tourism business leaders develop their skills to improve engagement, accountability and performance of the team. If you’d like to work with me so you can stop being reactive, have the difficult conversations and drive performance to get the results you want and know the business need then…message PRO to me here and I’ll get you all the details.
- Let’s get the Whole Team Together
Would you like a different perspective and someone else at the front of the room or on zoom/teams to lead regular and consistent team building, accountability, and engaging learning experiences, that drive results and outcomes for individuals, teams, and the business? If you feel a little challenged with everything going on, maybe sounding like a cracked recorded saying things repeatedly, or actually not 100% how to motivate and inspire the team, given the current nature of business, it may be useful for us to chat. Message TEAM to me here… and tell me a little about the business, your team, and what you’d like to work on together.
