Author Archives: Genevieve Matthews
Keeping the Battery Charged Up
What’s worked well already for you today? What can you improve on? A leader recently, rushed, stressed and so busy, came onto our Coaching Call pretty amped up. Made them stop, breathe… feel their feet and do a HD video of the surroundings. Could tell by the body language (over zoom), they thought I was…
Getting the Best out of the Team
Eleven people sat around the table. All part of a common cause, one team, a few similarities in character, very different in looks, speaking multiple different languages and completely unique in personality. All passionate and dedicated to customer and industry. Similar yet so very different. Running team meetings and wanting to best communicate with each…
Love Hate Relationship with Time?
Do you have a love/hate relationship with time? Time is a precious commodity, one which we too easily give away and can never get back. What’s your thing with time? Is it the wasted time in meetings (online or in person), going around in circles because people aren’t prepared, aren’t contributing or are reluctant or…
Developing Mental Fitness
Are you over or under-compensating with physical fitness? Ever considered working on your mental fitness? Will never forget sitting at the doctor’s after the antenatal depression diagnosis, as she said “Well you’ve probably been depressed for most of your 20’s and 30’s, you just did a lot of exercise to compensate.” No kid, a lot…
Are you leading the way?
Are you the light in the darkness? A beacon of safety and support? Are you leading the way? Great leaders know how to park their own ego, get out of their own way to help others learn, grow and develop. So that a team and business can thrive and do well even in very troubled…
Are your Values in Overdrive or Conflict?
Are your values in overdrive or conflict? One of the very first jobs I had was a ‘pinch me, I must be dreaming’ kind of job. Totally unreal and still to this day one of my most favourite ever. In fact as I get a little older, it’s the one I look back at now…
How Judgement impacts the Workplace
So there has been a lot of talk about elephants with coaching clients lately. The expression “The elephant in the room” is often a problem that everyone knows is there but no one wants to acknowledge or talk about / open up about. For many situations I’ve come across – the elephant – is huge, it’s…
How to handle the internal conflict when part of you wants to and part of you doesn’t
Here’s a little magic to help you handle the internal conflict when part of you wants to do something and part of you doesn’t. Let’s take having a difficult conversation with someone that you’ve been putting off talking to. You know it matters for the individual, for the team, the business… and yet you’ve been…
How flexible are you and the business?
Let’s talk adapting to flexible working arrangements. This could be a game changer for leading a team both in the short and over the long term. In the SMH recently, it quoted ‘from 9000 people working from home, when asked, whether they wanted to stay there? The very strong answer was: yes!’ Or, to at…
How to Set Aside Unrealistic Expectations
As a child needs time to learn to ride a bike, play tennis, pick up and develop new skills, adults do too. We can have some pretty unrealistic expectations of people in the business world. Frequently hearing words like “they should be able to lead, they should be able to communicate, why can’t they listen,…
Why guilt and shame in the workplace are NOT ok!
Guilt and shame are ineffective, unproductive and absolutely have the reverse effect. Rather than engaging and getting work done, they disengage teams, slows everybody down. Now I would be the first to admit, as a leader, there have been times in my life where I have used those strategies. For leading from people, for getting…
Communication is Key for Great Leadership
If you want the answer, it is one word. COMMUNICATION Across the last few months talking to hundreds of business leaders, whether in CEO, GM, department managers, supervisors or team leader roles, regardless of title; the resounding key requirement for every business has been communication. Often leaders think they’re pretty good at it. Doing enough.…
Getting the Team Back Together
They ran around screeching, excited, jumping and then when they went in for the hugs. At that moment I had to yell “Hold the hugs, go the virtual high fives! We’re not doing that yet?” One girl spun quickly on her heels “Why not?” she questioned. “We can at home….?” Breathing deeply and calmly I…
The 4 Key Needs to Meet for Teams Working Remotely
Hi, it’s Genevieve from the Art of Extraordinary, how are you today? Thought I’d share four key needs that you must be meeting for each and every one of your team members now, if you’ve gone remote. Am outside to enjoy a little moment of fresh air and taking a break, because it’s really important…
The Core Discipline required to Create rather than Consume
Talking to a lot of leaders lately and there is a lot uncertainty, a lot of doubt, overwhelm, people getting distracted, and a real sense of uncertainty. A feeling of doubt around trusting one’s own capabilities. It’s leaders saying, “I’m not sure if I’m making the right decision here.” And it’s the consumption of everything…
3 Shifts for Leading Self, Team, Business and Clients
How to lead yourself, your team, the business and clients through this. The world’s been turned on its head, and business as we’ve known it up until now has changed forever. So has leadership. You see, as a leader there are 4 challenges you face: 1. There is a great climate of fear and the…
Decoding Tips from Pip – Webinar #1
Decoding today’s Tourism Australia first webinar. Phillipa Harrison shared TA’s status, what they are doing, her thoughts and activities they are undertaking to steer Tourism Australia and the industry through this very challenging time. Join Genevieve Matthews, as she shares insights, tips and ideas for you, your team and business navigating the journey through COVID-19…
How to Get Your Team to Change Gears?
Am typing this whilst sitting in the car between races at the kid’s sports carnival. It’s quite fascinating to watch. There are some kids that run fast, very fast and then there is those ‘middle of the pack kids’, running hard and then we have a few that are at the back of the pack…plodding…
The 5 Attributes of a Talented Team Member
Recently invited to speak at an industry educators forum, where we were talking with a mixture of educators of a specific industry and leaders. I wanted to share my presentation in the written form / short version to get your opinion and ask you…. what are the attributes you think are key for a…
What to Do when your Confidence seems to have Got Up and Gone!
Do you ever have those days when you simply want to roll back over and not get out of bed? When it all feels too much or all too hard. Intellectually, you know it’s not. Physically it’s still possible. But emotionally, the tank is empty and you feel like your confidence has got up and…
Case Study:
The training was engaging and we had a great group to work with throughout the program. I feel better equipped to manage my stress at work. I am now more focused and better at setting priorities.
Wildlife Coast Cruises
Jess Patman
and Brett Lacco
Case Study:
I learnt a lot about communication and adaptability. Particularly how to find middle ground with people. I learnt a lot about how to deal with challenging behaviours with external stakeholder relationships.