Author Archives: Genevieve Matthews
How to handle the internal conflict when part of you wants to and part of you doesn’t
Here’s a little magic to help you handle the internal conflict when part of you wants to do something and part of you doesn’t. Let’s take having a difficult conversation with someone that you’ve been putting off talking to. You know it matters for the individual, for the team, the business… and yet you’ve been…
How flexible are you and the business?
Let’s talk adapting to flexible working arrangements. This could be a game changer for leading a team both in the short and over the long term. In the SMH recently, it quoted ‘from 9000 people working from home, when asked, whether they wanted to stay there? The very strong answer was: yes!’ Or, to at…
How to Set Aside Unrealistic Expectations
As a child needs time to learn to ride a bike, play tennis, pick up and develop new skills, adults do too. We can have some pretty unrealistic expectations of people in the business world. Frequently hearing words like “they should be able to lead, they should be able to communicate, why can’t they listen,…
Why guilt and shame in the workplace are NOT ok!
Guilt and shame are ineffective, unproductive and absolutely have the reverse effect. Rather than engaging and getting work done, they disengage teams, slows everybody down. Now I would be the first to admit, as a leader, there have been times in my life where I have used those strategies. For leading from people, for getting…
Communication is Key for Great Leadership
If you want the answer, it is one word. COMMUNICATION Across the last few months talking to hundreds of business leaders, whether in CEO, GM, department managers, supervisors or team leader roles, regardless of title; the resounding key requirement for every business has been communication. Often leaders think they’re pretty good at it. Doing enough.…
Getting the Team Back Together
They ran around screeching, excited, jumping and then when they went in for the hugs. At that moment I had to yell “Hold the hugs, go the virtual high fives! We’re not doing that yet?” One girl spun quickly on her heels “Why not?” she questioned. “We can at home….?” Breathing deeply and calmly I…
The 4 Key Needs to Meet for Teams Working Remotely
Hi, it’s Genevieve from the Art of Extraordinary, how are you today? Thought I’d share four key needs that you must be meeting for each and every one of your team members now, if you’ve gone remote. Am outside to enjoy a little moment of fresh air and taking a break, because it’s really important…
The Core Discipline required to Create rather than Consume
Talking to a lot of leaders lately and there is a lot uncertainty, a lot of doubt, overwhelm, people getting distracted, and a real sense of uncertainty. A feeling of doubt around trusting one’s own capabilities. It’s leaders saying, “I’m not sure if I’m making the right decision here.” And it’s the consumption of everything…
3 Shifts for Leading Self, Team, Business and Clients
How to lead yourself, your team, the business and clients through this. The world’s been turned on its head, and business as we’ve known it up until now has changed forever. So has leadership. You see, as a leader there are 4 challenges you face: 1. There is a great climate of fear and the…
Decoding Tips from Pip – Webinar #1
Decoding today’s Tourism Australia first webinar. Phillipa Harrison shared TA’s status, what they are doing, her thoughts and activities they are undertaking to steer Tourism Australia and the industry through this very challenging time. Join Genevieve Matthews, as she shares insights, tips and ideas for you, your team and business navigating the journey through COVID-19…
How to Get Your Team to Change Gears?
Am typing this whilst sitting in the car between races at the kid’s sports carnival. It’s quite fascinating to watch. There are some kids that run fast, very fast and then there is those ‘middle of the pack kids’, running hard and then we have a few that are at the back of the pack…plodding…
The 5 Attributes of a Talented Team Member
Recently invited to speak at an industry educators forum, where we were talking with a mixture of educators of a specific industry and leaders. I wanted to share my presentation in the written form / short version to get your opinion and ask you…. what are the attributes you think are key for a…
What to Do when your Confidence seems to have Got Up and Gone!
Do you ever have those days when you simply want to roll back over and not get out of bed? When it all feels too much or all too hard. Intellectually, you know it’s not. Physically it’s still possible. But emotionally, the tank is empty and you feel like your confidence has got up and…
Why It’s Crucial to Surround Yourself with Quality People
Business leadership can be a lonely place. It’s often something that is not even spoken about or acknowledged. Many would not even like to admit to loneliness. Maybe suffering in silence is easier. There could be 100 reasons not to share. Too busy to stop and talk. Who wants to listen? They’ve got their own…
One of the Greatest Leadership Mistakes to Avoid: The Cookie-Cutter Approach
Eleven people sat around the table. All part of a common cause, united as one team, a few similar in character, very different in looks, speaking multiple different languages and completely unique in personality. So running team meetings and wanting to best communicate with each of these individuals to hit their buttons was a…
4 Steps for Being your Best Self in Business
Bula! Do you love holidays as much as I do? Sand between the toes, skiing down mountains, getting that special massage, eating out and watching amazing sunsets….! As a parent and owner of my own business, rather than view them as holidays, they’re more like a change of scenery. I realised that very early on…
What to Do When You’ve Decided Enough is Enough!
In the last 10 days several incredible women I know, have stood up for themselves and said it’s time. Time to make a move. Leaving leadership roles they have been in and loved. Yet because of up-line difficulties and challenges, have decided it’s time to move on. People challenges are normal (we’re all human after…
Is Your Thinking Helping, Hindering or Harming the Team?
Have you ever heard the expression or been told ‘Stop being so black and white’ It has nothing to do with the colour of skin and everything to do with a person’s level of thinking. Someone who is black and white can usually only see things from one perspective. In some job roles and areas…
Different Ways to Play the Game of Business a Little Better
What happens when you have one of those days? You know those days when it all seems too much. You can’t see the forest nor the trees. It feels all too hard. The to-do list is massive. And you barely feel like you’re making a dent in it at all. You’re human and you…
What type of “Fixer” are you in Business?
Curious, when you hurt yourself or if you’re experiencing pain …how do you react? Are you more of the “Ignore It” type – you ignore the pain and get on with it? Are you the “Band-Aid” type – you throw a band-aid or bandage on it and hope for the best? Or are you the…
Case Study:
The training was engaging and we had a great group to work with throughout the program. I feel better equipped to manage my stress at work. I am now more focused and better at setting priorities.
Wildlife Coast Cruises
Jess Patman
and Brett Lacco
Case Study:
I learnt a lot about communication and adaptability. Particularly how to find middle ground with people. I learnt a lot about how to deal with challenging behaviours with external stakeholder relationships.