Author Archives: Genevieve Matthews

Measuring Growth & Improvement

At a recent school dinner the principal spoke about the numbers. Specifically the number of books the kids used to borrow from the library. They then did a rebuild, a re-arrangement, they relocated the books and created a whole new plan – all focused on getting the number of books borrowed to increase. It did…

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Activated or Stressed Out

Leadership is stressful. It’s intense. It’s not for the fainthearted, in more ways than one. In the past months, I’ve seen a very concerning and marked increase in coaching conversations with words like “overwhelmed, manic, flat to the floor, no end in sight, stressed out, can’t concentrate, not sleeping, petrol tank empty, burnt out, not…

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Coaching a High-Performing Team

The season has only just begun and we’ve won 3 out of 3 games. I’m the proudest coach on the planet and here’s why. It’s not because we have some amazing goal scorers… we’ve certainly missed a lot of opportunities. Not because everyone is amazing at passing and highly skilled football players. We have a…

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Overriding Negative Thoughts

Leadership is busy enough as it is without wasting valuable time either physical hours or brain space on replaying or rehashing conversations, giving ourselves a tough time or wishing/hoping that others would actually be able to mind-read and do what we want without us actually saying it! Or saying it and it goes pear-shaped, ending…

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What Role do you Play?

What Role do you Play?

Chatting with a great leader the other day. Holds a senior executive role within a business. He’s passionate, amazing with people, great technical skills. However… here’s the big BUT coming. He is SO caught up in the day to day that he cannot step away and be strategic, plan or focus on the bigger picture.…

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On boarding New Team Members

Meet our newest team member. Yes cute, fluffy and a furball called Milo. Here’s a few reminders that really hit home, no matter what type of team member you’re welcoming on board. Are all the existing team members clear and in agreement on roles and responsibilities for onboarding and ongoing integration, training, management etc? Are…

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Is the Team Flying High?

Isn’t this picture amazing! It blows my mind.Have a think for a moment and ask yourself “Could our team do this?”Would you and the team have the trust, confidence, the skill and strength to do something like this?It’s a rare gift to find a team that could.In the teachings of Patrick Lencioni in his book…

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Do you have a Pro-Team?

  Do you have a Pro Team? Talking through our ‘Show-up Factor’ Framework today with a group of Leaders. What sort of team do you have? Two key ingredients for high performing teams: Accountability and Communication. The Pro Team has both. They’re Showing Up. Whoa Team are good on the accountability, yet perhaps lower on…

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Panic or Problem Solve

Yesterday whilst we having a leisurely cuppa with dear old friends we hadn’t seen in a while, there was a knock at the door. Then this voice “Not sure I can come in he said”, sensing immediately something was wrong, I bounded out of my chair, was out the door and into action. There was…

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Facing Difficult Conversations

Here’s a few ideas on how to stop avoiding the difficult Conversations and be courageous for constructive conversations instead! Are you needing to have a conversation with someone? It could be a business discussion or something personal. It’s on your mind. It’s been niggling, bugging you and you’ve been putting it off? Firstly – ask…

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Overcoming Presenting Nerves

“Staring out across the audience, I could feel the nerves wanting to take over, the feeling of dread coming back into the pit of my stomach… NO, I said to myself, you’ve got this. I focused on the far wall of the room, just slightly above everyone’s head and breathed, in and out, in and…

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Leaders have a People Responsibility

With the role of leader of any kind, whether titled Team Leader, Supervisor, Manager, CEO or Director etc, there comes a very important responsibility. A responsibility to remember people are people. They are not robots. Across a multitude of industries there has been an intensity to the pressure and stress in the last 12 months…

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Learning to Delegate

Delegation doesn’t necessarily come naturally to everyone. If you had parental influence anything like mine, the mantra’s were “If a job’s worth doing, it’s worth doing well” and “If you want a job done well, do it yourself”. Yes literally, that’s what I grew up with. I watched my Dad an amazingly hardworking man achieve…

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Breaking Down the Silos

Breaking Down the Silos

Anyone finding the silo bridges seem a little non-existent? Either they’re not in use or perhaps broken? The silo effect is one of the most damaging issues in business. Where department teams don’t talk, don’t work well together, have a ‘them and us mentality’ or it’s all about us (only) thinking. There is absolutely no…

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Leadership Survey Results

Leadership Survey Results

Since the beginning of this year, we’ve surveyed hundreds of business leaders to identify and check-in, as to “What are the current top 3 improvements you would like to see the team make?” Interestingly, it’s vastly different, here’s snap shot at some of the feedback Strategic direction, communication, service Engagement, accountability, team work Commercial insights,…

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3 Reasons for Business Leadership Struggles

There are 3 reasons many leaders struggle with engagement, accountability and driving results in business – and 3 steps to getting leadership fit in the next 8 weeks to take the team on the journey. The challenges aren’t going away, the pace is probably unlikely to slow down either and we can only dream of…

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Honing Your Coaching Skillset

Getting ready today to deliver a favourite Leadership Capability Development topic:Coaching & Mentoring. We’re going to be exploring the actual skillset of how to coach and/ or mentor. How to know what’s needed when and where, the questions to ask, how to dig deeper, or get someone ‘out of the weeds’. There is a lot…

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Wise Advice from

Wise Advice from Yoda

Take a moment and try and pick up a pen near you. Yes, actually try and pick up the pen. At this point, you could be still reading or you might actually have picked up the pen. Because you see in the words of Yoda from Star Wars “You either do or do not, there…

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Simple Systems for Managing Time

Simple Systems for Time Management

We all often start the year with the best of intentions. Goals, Plans, new diary. It’s going to be an awesome year. Then … suddenly, remarkably rapidly, our day to day catches up with us again and it’s only February and we’re already feeling the wheels spin out of control again. Here are a couple…

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Food for Thought – Cookies n Cream

Food for thought. So lots of conversations these last couple of weeks with middle managers feeling very ‘stuck in the middle’. It’s not the yummy ‘cream in the oreo’ feeling. It’s actually super uncomfortable, frustrating and demotivating. They’re in management roles yet not actually being empowered to lead or manage their team. It can happen…

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