Category Archives: Mental Fitness
For Tourism Business Leaders feeling Overstretched and Under-resourced
Having faced unprecedented challenges in recent times, the tourism industry is not out of the woods yet. Staff shortages and under-trained staff issues continue to impact tourism operations and have a significant impact on the customer experience. Now labelled across the country as the #1 critical issue to be solved, tourism business owners and leaders…
Overcome High Anxiety and Stress
The long-term effects of ongoing stress and high anxiety are enormous. When we stay in a state of heightened fear, anxiety, and stress, it reduces our capacity to think quickly, and effectively, and more importantly, work through decisions, problem-solving, and conflict. Most people have no awareness of their ‘reduced’ state – it’s become so “normal”.…
Embracing Self-Confidence: Unleashing Your Full Potential
Self-doubt and self-confidence are two opposing forces that shape our lives and determine our success. In a world filled with challenges, it’s easy to question our abilities and lose sight of our potential. However, by cultivating self-confidence, we can overcome self-doubt and unlock our true capabilities. Today, let’s embark on a journey of self-discovery, where…
6 Strategies to Shift Your Mindset from Time-Poor to Focus-Rich
A key theme in a recent group coaching call was being Time Poor. We know there are never enough hours in the day to get it all done. However, I invited participants to change their mindset, thinking, and routines because otherwise if we keep saying “we’re time-poor”, guess what? We’ll remain time-poor. Please think about…
Taking Power Breaks
Lots of people are anxious, stressed, stressed out, and some at complete burnout phase; running on empty with the extremely intense experiences we’ve been living through personally and professionally these last few years; especially in tourism. We often think we need a break, time out, and we might try to grab a few minutes during…
The Top 10 Tendencies Obstructing Human High Performance
Recently delivered several workshops on this topic, and we discussed specifically the Top 10 Tendencies that are obstructing human high performance. Particularly impacting workplace culture, routines and habits, communication, competitiveness, adherence to process/rules and so much more. Each team that participated was fortunate enough to be in the ‘Pro-Team’ category (a 7-8/10), already a professional…
3 Steps to Turn Chaos into Clarity
Too much on your mind? Being pulled from pillar to post? It can look and feel like chaos. When you’re leading a team, growing tourism business, and looking after customers and clients, it can be very busy being all things to all people. Except for the one person that matters the most. YOU. Maybe you’re…
Do you have a PQ Powered Culture?
Did you know only 20% of teams ever achieve 80% of their potential? Is your team one of the 20% of High Performers or one of the 80% that achieve less? A bit less or perhaps a lot less. Many business leaders share their numbers with us. How well the business is doing (or not).…
Managing Your Mindset
We’re approaching the Australian Open again, and I’m reminiscing about the extraordinary viewing of those two weeks in 2022!! Leadership Lessons from Barty and Nadal. Whether you’re into tennis or not, there is so much to learn from watching these professional athletes in action. Their ability to overcome challenges, dig deep, fight back, stay calm,…
Beating the Back to Work Blues
Happy New Year! I know you work in tourism, but you might be lucky enough to have had some time off over this silly season. Coming back to work after any holiday is always tough. I love my work, my clients, and my team yet honestly, I still get those holiday blues. I thought these…
Keeping your Zen On!
At the moment, being in tourism is pretty stressful! When we all have our own family and personal commitments this time of year brings, your tourism business is likely a big part of bringing lots of people together, connecting, and celebrating too. Like many tourism businesses now, you might also be understaffed. Then there’ll be…
Nature or Nurture
There is nothing like school holidays and the juggle of working life and motherhood to test one’s mental. It’s when I’m both at my best and my worst. All of my best traits can shine through and all of my worst too. And by worst I mean ugly. When I’m stressed, I get mean, snappy,…
Positively Patient
Like many after 2 years of avoiding it, Covid entered the house in March. We all got it. Hit heavy and hard. So many lessons from the journey around patience and perseverance. Also a timely reminder about one’s own mortality and putting the oxygen mask on self first. Whilst many have experienced mild even no…
For or Against
Best session ever with a client today. Reflecting on the growth, learnings and improvements made across the last 7 months. As well as a great summary document, we could see the data measuring the growth and momentum achieved. Do you ever stop and take stop of where you’re at and how far you’ve come as…
Leadership Challenges
Today want to share a really personal experience supporting a young leader through a challenging period. It’s in-house, at home and it was a challenging time. This young man is Henry. He’s just turned 13. Last cricket season he captained the U11’s to win in the 2nd Division of Manly Warringah Rep cricket. It was…
Is it Fact or Feeling?
Ever find yourself getting caught up rehashing a situation from work, its 3am and it’s still playing out in your head? Or getting worked up over something in the middle of the day, that distracts you from the to-do list, taking action etc. My client Lisa used to have it happen quite a bit. Till…
Sharing the Big Wins
One of my fave things ever about being a coach, is cheering on the sidelines and watching the big wins. Seeing clients overcome challenges, dig deep, make progress, 3 steps forward and 5 steps back some days, then reap the rewards as the hard work, dedication and persistence pays off. It takes time. It’s not…
Do you have a PQ Powered Culture?
Did you know only 20% of teams ever achieve 80% of their potential? Is your team one of the 20% of High Performers or one of the 80% that achieve less? A bit less or perhaps a lot less. Many business leaders share their numbers with us. How well the business is doing (or not).…
Dealing with the Overload
Whether it’s in person or still remote, many people are saying ‘Enough is Enough’. The pace is frenetic, the intensity enormous and the demands too much. Nervous systems are overloaded, it’s creating debilitating anxiety and extreme fatigue. The impact of stress on our body and brain is enormous and affects the way we sleep, eat,…
Know when to Stop and Take Stock
How often do you stop and take stock with how you, the team and business are tracking? In the last 18 months with so much going on, it’s been pretty easy to get VERY caught up in the day to day. Dealing with the urgent priorities. We get very used to that pattern of behaviour…
Case Study:
The training was engaging and we had a great group to work with throughout the program. I feel better equipped to manage my stress at work. I am now more focused and better at setting priorities.
Wildlife Coast Cruises
Jess Patman
and Brett Lacco
Case Study:
I learnt a lot about communication and adaptability. Particularly how to find middle ground with people. I learnt a lot about how to deal with challenging behaviours with external stakeholder relationships.