Tag Archives: personal development

A Quick Tip on Prioritising Health

Last week at a Goal-Setting Workshop for clients, I was blown away by the number of people in the session who wanted to work on their personal goals over and above their professional (work or business) goals. It showcased a real need for people to create and have time to sit down and think about…

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Strategies For Dealing with Staff who are Closed to Change

Are you in a leadership role with some very long-term staff members? It can have its benefits and challenges. Growing a business requires developing people because for a business to grow the leader and team must grow. They go hand in hand. However, what do you do if you’re implementing change, new ideas, and initiatives,…

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Enhancing Staff Training in the Tourism Industry: Embracing Visual, Auditory, and Kinesthetic Learning Styles

In the dynamic and customer-centric tourism industry, providing effective staff training is essential for delivering exceptional experiences to visitors. However, not all employees learn in the same way. Recognising and catering to different learning styles can significantly improve the training process, and in turn the customer experience. In this article, we’ll explore how visual, auditory,…

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Embracing Self-Confidence: Unleashing Your Full Potential

Self-doubt and self-confidence are two opposing forces that shape our lives and determine our success. In a world filled with challenges, it’s easy to question our abilities and lose sight of our potential. However, by cultivating self-confidence, we can overcome self-doubt and unlock our true capabilities. Today, let’s embark on a journey of self-discovery, where…

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Are People Your Biggest Time-Wasters or Time-Users?

Where do your strengths lie when it comes to managing Self, Team, Business and Customer? Some will tell me they’re amazing at looking after their customers, all over it. And many say they’re pretty good on the business front, however often I hear the gap and challenges lie with the team. People say they have…

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3 Reasons Why Leadership is about Looking Inwardly

Today in conversation with a leader, she mentioned how everyone else was to blame – different team members, partners to the business – she took no responsibility for the part that she plays in it all. I called it out pretty quickly and we had a VERY good heart to heart. Self–awareness is beyond critical…

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Taking Power Breaks

Lots of people are anxious, stressed, stressed out, and some at complete burnout phase; running on empty with the extremely intense experiences we’ve been living through personally and professionally these last few years; especially in tourism. We often think we need a break, time out, and we might try to grab a few minutes during…

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Action Taker or Avoider?

Whilst contemplating today’s blog topic, Frank arrived… literally in person. My awesome landlord for the office. We’ve had some flood damage issues upstairs, causing a few problems in my space. I let him know Friday, he saw it Saturday, then popped in today with the repair guy to discuss fixing it next Monday. Wow. Impressive.…

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Bravery at the Front

“She must be fearless” my brother James said. “Actually she’s not” I replied. On Anzac Day, Lucy my 11-year-old rose early, the alarm ringing at 5.45 am. She’d been up for half the night, nerves taking hold. Each year for the last few years, she’s committed to playing The Last Post at 6 am and…

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Know when to Stop and Take Stock

How often do you stop and take stock with how you, the team and business are tracking? In the last 18 months with so much going on, it’s been pretty easy to get VERY caught up in the day to day. Dealing with the urgent priorities. We get very used to that pattern of behaviour…

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Top 4 Lessons from Life in Lockdown

No one is super human. We’re all human. In our house a few weeks ago blood was drawn. Just a quick momentary brain snap between both kids which resulted in an inch long fingernail scratch across a child’s face. It was so quick and happened in an instant. As I sat very calmly talking through…

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Individual Development Plans

Individual Development Plans

Do you have one? Do you know what your strength areas are? Do you know what you’re working on improving for 21/22? At this time of year many businesses have completed or are working through their performance review processes, getting and giving feedback. It’s an interesting time of year and it’s when many businesses either…

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Being Ok to Ask for Help

Being Ok to Ask for Help

One very common trait of high-performing leaders, I’ve noticed and actually done myself in the past, is not asked for help, when it was really needed. Not reached out when it was vital to do so. It’s a hard learnt lesson, that didn’t serve me and something I practice what I preach now. Commonly it’s…

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WELL-BEING must come first

Are you feeling overwhelmed, anxious, way more tense than normal… is EVERYTHING taking its toll? Is your resilience low, vitality vanished and are you feeling flatter than ever before? If not… that’s fantastic, and if yes, perhaps this is you or someone you know, friend, family member, colleague or a team member, then please read…

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Stretching Limits Personally & Professionally

When it comes to pushing oneself, I’d always had a limiting belief “I can’t do water colour painting”. You might think… well why does that matter?! Professionally probably not that much, I’m not a Picasso or even an aspiring Archibald artist, I simply adore art for my own passion. Something important to note, it wasn’t…

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Overriding Negative Thoughts

Leadership is busy enough as it is without wasting valuable time either physical hours or brain space on replaying or rehashing conversations, giving ourselves a tough time or wishing/hoping that others would actually be able to mind-read and do what we want without us actually saying it! Or saying it and it goes pear-shaped, ending…

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What Role do you Play?

What Role do you Play?

Chatting with a great leader the other day. Holds a senior executive role within a business. He’s passionate, amazing with people, great technical skills. However… here’s the big BUT coming. He is SO caught up in the day to day that he cannot step away and be strategic, plan or focus on the bigger picture.…

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Panic or Problem Solve

Yesterday whilst we having a leisurely cuppa with dear old friends we hadn’t seen in a while, there was a knock at the door. Then this voice “Not sure I can come in he said”, sensing immediately something was wrong, I bounded out of my chair, was out the door and into action. There was…

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Facing Difficult Conversations

Here’s a few ideas on how to stop avoiding the difficult Conversations and be courageous for constructive conversations instead! Are you needing to have a conversation with someone? It could be a business discussion or something personal. It’s on your mind. It’s been niggling, bugging you and you’ve been putting it off? Firstly – ask…

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Overcoming Presenting Nerves

“Staring out across the audience, I could feel the nerves wanting to take over, the feeling of dread coming back into the pit of my stomach… NO, I said to myself, you’ve got this. I focused on the far wall of the room, just slightly above everyone’s head and breathed, in and out, in and…

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